Work with Ruth


The 21st Century Workforce offers you the opportunity to gain insights and practical 'how-to's and reap the benefits that come from offering flexibility to your staff by employing a mobile workforce model. Based on the author’s firsthand experience, The 21st Century Workforce delivers a simple but effective roadmap that you can use to successfully develop the model most appropriate for your business - one that will deliver higher profits, a higher ROI and greater staff engagement.


About Ruth

Ruth MacKay is the author of The 21st virtual workforce implementation and management.

She employs more than three decades of hands-on experience in mobile workforce management to help businesses gain a competitive advantage, improve profits and retain top talent through leveraging proven mobile workforce models.

As founder and managing director of OURTEL Solutions, Ruth currently runs a successful mobile workforce and takes a results-orientated, evidence-based approach to leveraging flexible,mobile teams to achieve bottom-line business goals.


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On The Blog

Monday, September 23, 2019

Three keys to creating cohesive virtual teams

  As the modern workplace continues its acceleration into the virtual space, managers must embrace new methods to create cohesive virtual teams. In the virtual era, how you manage communication, set expectations and build trust take on new importance as virtual employees search for connection,…

Tuesday, September 10, 2019

3 tips for using social media to source top talent

  Top talent can be difficult to find, and most recruiters have plenty of horror stories to tell when it comes to interviewing job candidates. According to JobVite’s 2017 Recruiter Nation Report, 54 per cent of recruiters have interviewed a candidate who didn’t know what…

Friday, August 30, 2019

Why you can’t afford to ignore the virtual workplace

  Rising employee turnover remains a significant challenge for Australian businesses. Every time a resignation letter lands on your desk, it will cost you up to 150% of the vacant position’s annual salary to restaff the role. That comes in the form of recruitment and…