Here’s a secret all successful business leaders know: Companies that stand still, fall fast.

Organisations that succeed are as flexible as the markets in which they operate. They pioneer product innovation, meet rapidly shifting customer expectations, and drive engagement at the forefront of new media.

But that’s just the sexy stuff. The truth is that every company is only as good as its workforce. Attracting and retaining the best people, and maximising their talent and productivity – all while tapping into an $8 billion productivity gain* – is priority number one for every first-choice organisation.

Enter Ruth Mackay. She is the author of The 21st Century Workforce and Australia’s leading expert in virtual workforce implementation and management.

Ruth draws on more than three decades of hands-on experience in virtual workforce management to help businesses gain a competitive advantage, improve profits and retain top talent through leveraging proven virtual workforce models.

Whether engaged as a keynote speaker, workshop facilitator or MC, Ruth brings a practical approach to virtual workforce management that replaces theoretical musings with proven, real-world models that get results in the trenches.

Ruth’s ground-breaking presentations are designed to provide a pathway from theory to implementation, and are built around her ‘Four Is’ solution that clearly demonstrates how to investigate, initiate, implement and integrate a virtual workforce model that achieves real business results today and tomorrow.

She’ll walk you through the key steps to creating a flexible workplace that will deliver an engaged, productive and cost-efficient workforce, and reveal how to achieve productivity gains through cultivating trust, empowerment, teamwork, creativity and responsiveness.

You will learn how to:

Investigate the value and opportunities that can be realised by creating a more flexible workforce model.

Initiate the policies and procedures required to trial a virtual team in your organisation.

Implement the recommendations based on the trial outcomes across a wider area of your general workforce.

Integrate all the outcomes achieved into a roadmap for the sustainable management of your virtual workforce.

As founder and managing director of OURTEL Solutions, Ruth currently runs a successful virtual workforce of her own, and is an experienced boardroom operator renowned for her results-orientated, evidence-based presentation style.

OURTEL Solutions was honoured at the 2011 Telstra Business Awards, and, under Ruth’s direction, the company has grown to become a market leader in its industry sector, capturing a further 12 per cent market share since July 2013.

But Ruth is certainly no Johnny-come-lately to the virtual workforce concept. She pioneered virtual workforce management in Australia’s mining sector during the 1980s, and went on to build a boutique recruitment company where she managed large groups of accounting contractors for private organisations and government departments.

As such, Ruth has built a first-hand understanding of the challenges virtual workforces face on the ground and has spend more than three decades building her innovative flexiwork models that empower staff to work away from the central bricks-and-mortar office, meet their KPIs and still be productive team members, while saving your company millions of dollars, attracting and retaining top talent, and gaining a real-world competitive advantage.


Ruth is currently available to speak on a range of topics, including:

  • Creating Amazing Flexible Workforces
  • The 21st Century Workforce
  • Moving to a Mobile Workplace
  • Getting the Right People on the Virtual Bus
  • Trust or Bust: The Key Skills Needed for Virtual Managers
  • How to Build a Competitive Advantage


$2000 – $3000


VIC, Australia

For more information, or to book Ruth to speak at your company or event, please contact us.

*According to research conducted by Deloitte Access Economics.